Privacy policy

Privacy Policy

Last updated: 8 November 2026

1. Who we are

The party responsible for processing your personal data in this online shop is:

Fechtsport Räber GmbH
Sagenweid 8
6403 Küssnacht am Rigi
Switzerland
Phone: +41 41 210 22 40
Email: info@fechtshop.ch

This policy is based on the Swiss Federal Act on Data Protection (FADP). For customers in the EU/EEA, the rights under the GDPR also apply, to the extent that it is applicable.

2. What data we process

  • Contact and order data: name, billing and delivery address, email address, phone number, items ordered, payment method, order and invoice details.
  • Payment data: Payment is handled by the respective payment provider (for example for credit card, PayPal or TWINT). We do not see full card or account details.
  • Communication: messages you send us by email, phone or form.
  • Appointment bookings: name, email address, phone number where applicable, and details of the appointment when you book a consultation or fitting.
  • Usage data: IP address, device and browser information, pages visited, shopping cart and time of visit. This data is generated automatically when you visit the shop.
  • Account and newsletter data: If you create a customer account or subscribe to our newsletter, we store the data you provide for that purpose.

3. What we use the data for

  • Processing orders, payment, shipping and invoicing
  • Consultation, scheduling appointments and customer service
  • Operating, securing and improving the online shop
  • Meeting legal obligations, for example in accounting
  • Advertising and newsletters, only if you have given your consent. You can unsubscribe at any time using the link in every email.

4. Who we share data with

We only share data to the extent necessary for the purposes stated. Recipients include in particular:

  • Shopify: operation of the online shop, order management and payment processing.
  • Payment providers: depending on the payment method chosen (for example credit card, PayPal, TWINT).
  • Postal and shipping providers: for delivery of your order, for example Swiss Post.
  • Cal.com: for online appointment booking.
  • Make: automation service through which contact details from appointment bookings are transferred to our customer directory.
  • Fiduciary and accounting: for legally required bookkeeping.
  • Authorities: where we are legally obliged to do so.

We do not sell your data.

5. Data abroad

Some of the service providers mentioned also process data outside Switzerland, in particular in the EU/EEA, Canada and the USA. In doing so, we ensure that adequate protection is in place, for example through an adequacy decision, the data privacy agreement with the USA (Data Privacy Framework) or standard contractual clauses.

6. Cookies and similar technologies

The shop uses cookies and similar technologies. They are necessary for the shopping cart, the checkout and the security of the shop to work, and they help us understand how the shop is used. You can block or delete cookies in your browser settings. Parts of the shop may then no longer work.

7. How long we keep data

We keep personal data for as long as necessary for the purposes stated. Because of legal obligations, we generally keep order and invoice data for 10 years. We delete newsletter data when you unsubscribe.

8. Your rights

You have the right to access your data, to have it corrected or deleted, to restrict its processing and to receive a copy of your data. You can withdraw any consent you have given at any time. An email to info@fechtshop.ch is enough. We may need to verify your identity before processing your request. Statutory retention obligations may limit deletion.

You can also lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC): www.edoeb.admin.ch.

9. Data security

We take appropriate technical and organisational measures to protect your data. We cannot guarantee complete security when data is transmitted over the internet.

10. Changes

We may update this policy. The version published on this page applies.

11. Contact

If you have questions about data protection, you can reach us at info@fechtshop.ch or +41 41 210 22 40.