1. Try-on and advice
Can I try on equipment at your shop?
Yes. In our showroom in Küssnacht am Rigi (Sagenweid 8) you can try on fencing clothing, masks, gloves and shoes. Appointments are by arrangement, including at short notice. You can book an appointment online (see Advice & Try-on) or call us on +41 41 210 22 40.
Who will advise me?
Our managing director Carla Donauer will advise you personally. We have been your fencing specialist shop since 1978.
I don't know which size I need. What should I do?
Check the size chart or come in for a try-on. We are also happy to help by phone or email (info@fechtshop.ch). You can find our details on the contact page.
2. Standards and equipment
What do 350 N, 800 N and 1600 N mean?
This is the puncture resistance of the material. At tournaments under FIE rules, 800 N applies to jackets, trousers and plastrons, and 1600 N to masks (the bib). Which standard you need depends on your club or the organiser. If in doubt, ask them or let us advise you. You will find suitable products under fencing suits, plastrons and fencing masks.
What does a beginner need?
Fencing jacket, fencing trousers, plastron, glove, fencing socks, mask and weapon. For clothing there are starter sets for women, men and children. The mask and weapon are not included; for children there is the set “Mask, épée and bag”.
What do “right” and “left” mean for orientation?
The orientation depends on your fencing hand. It applies to jacket, trousers, glove, plastron and weapon.
3. Name printing and personalisation
Can I have my name printed on the jacket?
Yes. Name printing on the fencing jacket costs CHF 40. You provide your surname and nation (for example SUI). The Swiss flag on the trousers costs CHF 30. Printed items are excluded from exchange.
4. Spare parts and repairs
Which spare parts and testing materials do you have?
Blades, grips, guards, tips, body cords, test weights, test gauges, tools and glue. The repair/spare parts set contains the most common wear parts for the épée. Browse the weapons and the testing & repair materials.
I don't know which part fits my weapon.
Call or write to us and we will work it out with you.
5. Exchange and returns
Can I exchange an item if the size doesn't fit?
Yes. Unworn goods can be exchanged or returned for a voucher within 14 days of receipt. This is a voluntary service on our part. If you are unsure about the size, use our size chart before ordering or contact us for personal advice.
How do returns work?
The goods must be unworn, unwashed and unused, and in the original packaging with all labels. Please notify us of the return in advance with your order number by email to info@fechtshop.ch or by phone. Send the goods to Fechtsport Räber GmbH, Sagenweid 8, 6403 Küssnacht am Rigi, or drop them off at our shop by arrangement. After we receive and inspect the goods, you will get an exchange or a voucher for the value of the goods. We do not refund the purchase price. You bear the return shipping costs, and the original shipping costs are not refunded. You can find all details on the Returns page.
What is excluded from exchange?
Name printing and custom-made items, vouchers, worn or used goods and hygiene items. Fencing socks are also excluded for hygiene reasons.
What should I do if an item is defective or the wrong item was delivered?
Please report defects and wrong deliveries within 8 days of receiving the goods, as described in our terms and conditions. We will find a solution or send a replacement. In this case we cover the return shipping costs.
6. Shipping, delivery time and pickup
How quickly will my order be shipped?
Orders are shipped after payment is received, provided the goods are available in our shipping warehouse. Items in stock are usually delivered within 3 to 4 days. If an item is not in stock, we will let you know the delivery time. If you have questions about availability or a desired delivery date, please contact us before ordering.
How much does shipping cost?
For packaging and shipping we charge a flat rate of CHF 9.50 for B-Post or CHF 11.00 for A-Post. For orders of CHF 200.00 or more, shipping by B-Post is free. For express shipments we charge the actual shipping costs, and CHF 30.00 for bulky parcels (for example roll bags). More information on the Shipping page.
Can I pick up my order from you?
Yes. You can pick up your order by arrangement at our shop at Sagenweid 8 in Küssnacht am Rigi. Please contact us in advance to arrange a pickup time.
7. Ordering and payment
Which payment methods do you offer?
You can pay by credit card, PayPal, TWINT, invoice or bank transfer. Cash is also possible on pickup.
How long do I have to pay an invoice?
For purchases on invoice, the payment term is 30 days net.
8. Contact
Fechtsport Räber GmbH
Sagenweid 8
6403 Küssnacht am Rigi
+41 41 210 22 40
info@fechtshop.ch